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LEARN: Understand AI in the Context of the Role
Employees first need to understand the AI concepts, tools, opportunities and limitations relevant to their work.
Learning may include areas such as:
- Artificial Intelligence Fundamentals
- Generative AI Fundamentals
- Prompting Fundamentals
- AI Tools for Workplace Productivity
- AI Use Cases
- AI-Assisted Research
- AI-Assisted Communication
- AI for Data and Decision Support
- Responsible AI
- Data Privacy
- AI Security Awareness
- AI Governance
- Human Oversight
- Role-Specific AI Applications
The objective is not simply to teach AI terminology. It is to help employees understand where AI fits into the work they actually perform.
E
EXECUTE: Apply AI to Real Workplace Responsibilities
AI capability becomes useful when employees can apply it effectively in their roles.
Depending on the function, this may include using AI to support:
- Research
- Analysis
- Writing
- Documentation
- Presentations
- Data Interpretation
- Planning
- Customer Communication
- Process Improvement
- Knowledge Management
- Learning
- Decision Support
- Idea Generation
- Reporting
- Problem-Solving
Vebsters programs can incorporate demonstrations, role-specific use cases, exercises, workflows, prompt practice and workplace scenarios to help employees move from awareness to application.
A
ACHIEVE: Improve Productivity, Quality and Business Effectiveness
The goal of Role-Based AI Training is not simply to increase AI knowledge.
It is to help employees use AI more effectively within appropriate organisational, security and governance boundaries.
Depending on the role and program objective, AI capability development may support:
- Faster Research
- Improved Productivity
- Better Documentation
- Stronger Communication
- More Efficient Workflows
- Improved Data Interpretation
- Better Decision Support
- Increased Creativity
- Improved Knowledge Access
- Faster Content Development
- Improved Customer Interactions
- Better Problem-Solving
The focus shifts from: “Do our employees know about AI?” to: “Can our employees use AI appropriately and effectively in their roles?”
D
DEMONSTRATE: Demonstrate Responsible and Role-Relevant AI Capability
Employees should be able to demonstrate that they can use AI thoughtfully, responsibly and effectively in their work.
Responsible AI capability is demonstrated through the ability to apply AI effectively to real workplace tasks while maintaining human judgement, accountability and information security.
This may include the ability to:
- Identify Appropriate AI Use Cases
- Select Suitable AI Tools
- Create Effective Prompts
- Evaluate AI-Generated Outputs
- Apply Human Judgement
- Protect Confidential Information
- Recognise AI Limitations
- Follow Organisational AI Policies
- Improve Existing Workflows
- Explain How AI Supports Their Role
- Demonstrate Responsible AI Usage
