Corporate Training

Non-Technical Training

Build Functional Capability That Strengthens Business Performance.

Vebsters helps organisations strengthen the practical business and functional capabilities employees need to perform effectively across Sales, Customer Service, Procurement, Supply Chain, Operations, Project Management, HR, L&D, Finance, Marketing and other business functions.

Our Non-Technical Training programs can be designed around the employee's role, function, industry, level of experience, business responsibilities and expected outcomes.

Through Masterclasses, Workshops, Structured Training Programs, Role-Based Learning, Mentoring and Expert-Led Functional Programs, we help professionals move beyond theoretical understanding towards stronger workplace execution.

Discuss Your Non-Technical Training Requirement Explore Functional Training Programs

The Vebsters LEAD Approach: Learn → Execute → Achieve → Demonstrate

Functional Training Must Go Beyond Process Knowledge

Employees may understand a business process, policy or function, but effective performance requires much more.

They need to understand their responsibilities, make informed decisions, work across functions, manage stakeholders, solve business problems and execute consistently within the realities of their roles.

That is why Vebsters approaches Non-Technical Training through the LEAD Framework.

LEARN: Build Relevant Functional and Business Capability

Professionals first need the right knowledge, frameworks, processes and business understanding relevant to their roles.

Learning may include areas such as:

  • Sales
  • Business Development
  • Customer Service
  • Customer Experience
  • Procurement
  • Supply Chain
  • Operations
  • Project Management
  • Program Management
  • Human Resources
  • Learning & Development
  • Finance
  • Marketing
  • Quality
  • Process Improvement
  • Business Analysis
  • Business Acumen

The objective is not simply to understand a process. It is to build capability that helps employees perform their responsibilities more effectively.

EXECUTE: Apply Functional Knowledge in the Workplace

Functional capability becomes meaningful when employees can use what they learn in real business situations.

Vebsters programs can incorporate:

Depending on the role, this may involve:

  • Managing Customers
  • Developing Business
  • Handling Sales Opportunities
  • Managing Vendors
  • Negotiating with Suppliers
  • Managing Projects
  • Improving Processes
  • Planning Operations
  • Managing Stakeholders
  • Analysing Business Requirements
  • Supporting Employees
  • Designing Learning Interventions
  • Managing Budgets
  • Preparing Business Reports
  • Solving Operational Problems
  • Coordinating Across Functions
  • Business Cases
  • Functional Scenarios
  • Simulations
  • Role Plays
  • Exercises
  • Process Discussions
  • Problem-Solving Activities
  • Role-Based Assignments
  • Workplace Application

to help learners move from understanding to execution.

ACHIEVE: Strengthen Functional Performance and Business Outcomes

The purpose of functional capability development is to improve how work gets done.

Depending on the role and program objective, Non-Technical Training may support:

  • Better Sales Effectiveness
  • Stronger Customer Experience
  • Improved Operational Performance
  • Better Project Execution
  • Stronger Vendor Management
  • Improved Procurement Decisions
  • Better Cross-Functional Collaboration
  • Improved Process Efficiency
  • Stronger Business Analysis
  • Better Stakeholder Management
  • Improved Service Quality
  • Stronger Functional Decision-Making
  • Increased Productivity
  • Better Business Execution

The focus shifts from: "Does the employee understand the function?" to: "Can the employee perform the role more effectively?"

DEMONSTRATE: Demonstrate Functional Capability Through Performance

Functional capability becomes visible through the quality of decisions, execution, collaboration and results.

Functional capability is demonstrated through effective execution, informed decision-making and the ability to address real business challenges.

Professionals may demonstrate capability through:

  • Customer Conversations
  • Sales Planning
  • Project Execution
  • Vendor Negotiations
  • Process Improvement
  • Operational Decision-Making
  • Business Presentations
  • Functional Problem-Solving
  • Stakeholder Management
  • Business Analysis
  • Planning and Reporting
  • Service Improvement
  • Role-Based Assignments
  • Functional Projects

Learn. Execute. Achieve. Demonstrate.

From Functional Knowledge to Business Capability.

Vebsters helps organisations move beyond generic functional training towards practical, role-relevant capability development.

Build Functional Capability Across Business Roles and Career Stages

Programs can be delivered individually or combined into structured functional capability journeys depending on the organisation's requirement.

Vebsters can design Non-Technical Training interventions for:

Designed for

  • Freshers
  • Executives
  • Specialists
  • Analysts
  • Individual Contributors
  • Team Leaders
  • Managers
  • Functional Leaders
  • Senior Professionals

SALES TRAINING

28 programmes
  • Sales Fundamentals
  • Professional Selling Skills
  • Consultative Selling
  • Solution Selling
  • Value-Based Selling
  • B2B Sales
  • Enterprise Sales
  • Key Account Selling
  • Strategic Selling
  • Sales Prospecting
  • Lead Generation
  • Sales Qualification
  • Discovery Conversations
  • Customer Needs Analysis
  • Sales Presentation Skills
  • Handling Objections
  • Closing Skills
  • Sales Negotiation
  • Relationship-Based Selling
  • Cross-Selling
  • Up-Selling
  • Sales Pipeline Management
  • Sales Forecasting
  • Territory Management
  • Sales Productivity
  • Sales Planning
  • Sales Strategy
  • Sales Effectiveness

BUSINESS DEVELOPMENT

18 programmes
  • Business Development Fundamentals
  • B2B Business Development
  • Opportunity Identification
  • Market Development
  • Prospecting
  • Customer Acquisition
  • Strategic Business Development
  • Partnership Development
  • Channel Development
  • Business Networking
  • Client Acquisition
  • Opportunity Qualification
  • Proposal Development
  • Pitch Development
  • Commercial Conversations
  • Business Development Planning
  • Account Growth
  • New Market Development

KEY ACCOUNT MANAGEMENT

14 programmes
  • Key Account Management
  • Strategic Account Management
  • Enterprise Account Management
  • Account Planning
  • Customer Relationship Management
  • Account Growth Strategy
  • Stakeholder Mapping
  • Customer Retention
  • Cross-Selling and Up-Selling
  • Strategic Customer Conversations
  • Customer Business Reviews
  • Account Profitability Awareness
  • Building Long-Term Client Relationships
  • Managing Complex Accounts

CUSTOMER SERVICE

16 programmes
  • Customer Service Excellence
  • Customer Service Fundamentals
  • Professional Customer Communication
  • Customer Handling Skills
  • Understanding Customer Expectations
  • Handling Difficult Customers
  • Complaint Handling
  • Service Recovery
  • Customer Problem-Solving
  • Building Customer Trust
  • Managing Customer Escalations
  • Customer Service Etiquette
  • Telephone Customer Service
  • Digital Customer Service
  • Customer Service for Frontline Teams
  • Customer Service for Support Teams

CUSTOMER EXPERIENCE

14 programmes
  • Customer Experience Fundamentals
  • Customer-Centric Thinking
  • Customer Experience Management
  • Understanding the Customer Journey
  • Customer Journey Mapping
  • Moments That Matter
  • Voice of Customer
  • Customer Experience Improvement
  • Service Experience Design
  • Building Customer Loyalty
  • Customer Relationship Management
  • Customer Experience for Managers
  • Cross-Functional Customer Experience
  • Customer Experience Measurement Awareness

PROCUREMENT

23 programmes
  • Procurement Fundamentals
  • Strategic Procurement
  • Strategic Sourcing
  • Procurement Process Management
  • Supplier Identification
  • Supplier Evaluation
  • Vendor Selection
  • RFQ Management
  • RFP Management
  • Bid Evaluation
  • Commercial Evaluation
  • Procurement Negotiation
  • Cost Management
  • Supplier Relationship Management
  • Contract Management Fundamentals
  • Category Management
  • Procurement Planning
  • Procurement Analytics Awareness
  • Procurement Risk Management
  • Procurement Governance
  • Ethical Procurement
  • Sustainable Procurement
  • Digital Procurement Awareness

STRATEGIC SOURCING

13 programmes
  • Strategic Sourcing Fundamentals
  • Spend Analysis
  • Category Strategy
  • Supplier Market Analysis
  • Sourcing Strategy
  • RFx Management
  • Supplier Evaluation
  • Total Cost of Ownership
  • Commercial Negotiation
  • Supplier Selection
  • Strategic Supplier Management
  • Sourcing Risk Management
  • Global Sourcing Fundamentals

VENDOR & SUPPLIER MANAGEMENT

12 programmes
  • Vendor Management
  • Supplier Relationship Management
  • Supplier Performance Management
  • Vendor Evaluation
  • Supplier Development
  • Vendor Governance
  • Managing Supplier Risk
  • Vendor Communication
  • Strategic Supplier Relationships
  • Supplier Review Meetings
  • Vendor Performance Improvement
  • Managing Multiple Vendors

SUPPLY CHAIN MANAGEMENT

18 programmes
  • Supply Chain Fundamentals
  • Supply Chain Management
  • End-to-End Supply Chain
  • Supply Chain Planning
  • Demand Planning Fundamentals
  • Supply Planning
  • Inventory Management
  • Supplier Management
  • Logistics Management
  • Distribution Management
  • Warehouse Management
  • Supply Chain Coordination
  • Supply Chain Risk Management
  • Supply Chain Performance
  • Supply Chain Cost Awareness
  • Supply Chain Collaboration
  • Sustainable Supply Chain
  • Digital Supply Chain Awareness

INVENTORY MANAGEMENT

11 programmes
  • Inventory Management Fundamentals
  • Inventory Planning
  • Inventory Control
  • Stock Management
  • Inventory Optimisation
  • Safety Stock Fundamentals
  • Reorder Planning
  • Inventory Accuracy
  • Slow-Moving Inventory
  • Inventory Performance Measurement
  • Working Capital Awareness in Inventory

LOGISTICS

12 programmes
  • Logistics Fundamentals
  • Logistics Management
  • Transportation Management
  • Distribution Management
  • Warehouse Operations
  • Logistics Planning
  • Freight Management Awareness
  • Last-Mile Operations
  • Logistics Cost Management
  • Logistics Performance
  • Third-Party Logistics Management
  • Logistics Vendor Management

WAREHOUSE MANAGEMENT

10 programmes
  • Warehouse Management Fundamentals
  • Warehouse Operations
  • Receiving and Dispatch
  • Inventory Accuracy
  • Storage Management
  • Warehouse Productivity
  • Warehouse Safety Awareness
  • Warehouse Process Improvement
  • Order Fulfilment
  • Warehouse Performance Management

OPERATIONS MANAGEMENT

16 programmes
  • Operations Management Fundamentals
  • Operational Excellence
  • Business Operations
  • Operations Planning
  • Process Management
  • Resource Planning
  • Capacity Planning Fundamentals
  • Operational Decision-Making
  • Operations Performance Management
  • Productivity Improvement
  • Cost Awareness
  • Service Operations
  • Business Process Management
  • Operations Problem-Solving
  • Operations Leadership for Managers
  • Operations Review and Governance

OPERATIONAL EXCELLENCE

13 programmes
  • Operational Excellence Fundamentals
  • Process Excellence
  • Continuous Improvement
  • Productivity Improvement
  • Waste Reduction
  • Standardisation
  • Process Discipline
  • Performance Management
  • Root-Cause Analysis
  • Problem-Solving
  • Process Optimisation
  • Operational Metrics
  • Building a Continuous Improvement Culture

LEAN MANAGEMENT

13 programmes
  • Lean Fundamentals
  • Lean Thinking
  • Lean Principles
  • Waste Identification
  • Value Stream Mapping
  • 5S
  • Kaizen
  • Standard Work
  • Visual Management
  • Continuous Improvement
  • Lean Problem-Solving
  • Lean for Service Functions
  • Lean for Operations

SIX SIGMA & PROCESS IMPROVEMENT

11 programmes
  • Six Sigma Awareness
  • Six Sigma Fundamentals
  • DMAIC Fundamentals
  • Process Improvement
  • Root-Cause Analysis
  • Process Mapping
  • Problem Definition
  • Data-Based Improvement
  • Process Measurement
  • Process Control Fundamentals
  • Continuous Improvement Techniques

Formal belt certification programs should be positioned according to the applicable certification structure and provider requirements where certification is involved.

QUALITY MANAGEMENT

13 programmes
  • Quality Management Fundamentals
  • Quality Awareness
  • Quality Improvement
  • Quality Culture
  • Quality Tools
  • Root-Cause Analysis
  • Corrective and Preventive Action Awareness
  • Process Quality
  • Service Quality
  • Quality Problem-Solving
  • Continuous Improvement
  • Quality Management for Managers
  • Customer-Focused Quality

PROJECT MANAGEMENT

18 programmes
  • Project Management Fundamentals
  • Project Planning
  • Project Execution
  • Project Scheduling
  • Project Scope Management
  • Project Time Management
  • Project Cost Awareness
  • Project Risk Management
  • Project Quality Management
  • Project Communication
  • Stakeholder Management
  • Project Resource Management
  • Project Monitoring and Control
  • Project Reporting
  • Project Governance
  • Project Closure
  • Managing Multiple Projects
  • Project Management for Non-Project Managers

PROJECT MANAGER DEVELOPMENT

12 programmes
  • Role of the Project Manager
  • Project Leadership
  • Stakeholder Management for Project Managers
  • Project Communication
  • Project Risk Management
  • Project Problem-Solving
  • Project Decision-Making
  • Managing Project Teams
  • Project Negotiation
  • Managing Customer Expectations
  • Cross-Functional Project Management
  • Project Manager Effectiveness

PROGRAM MANAGEMENT

11 programmes
  • Program Management Fundamentals
  • Managing Multiple Projects
  • Program Governance
  • Program Planning
  • Stakeholder Management
  • Risk Management
  • Dependency Management
  • Program Reporting
  • Benefits Awareness
  • Program Leadership
  • Cross-Functional Program Management

PMO CAPABILITY

11 programmes
  • PMO Fundamentals
  • Project Governance
  • Project Reporting
  • Portfolio Visibility
  • Project Controls
  • Risk and Issue Management
  • Project Documentation
  • Governance Meetings
  • PMO Communication
  • Project Portfolio Awareness
  • PMO Effectiveness

AGILE FOR BUSINESS TEAMS

11 programmes
  • Agile Fundamentals
  • Agile Mindset
  • Scrum Awareness
  • Kanban Awareness
  • Agile Ways of Working
  • Agile Collaboration
  • Agile Planning
  • Agile for Business Teams
  • Agile for Managers
  • Agile for Non-Technical Functions
  • Working in Cross-Functional Agile Teams

BUSINESS ANALYSIS

15 programmes
  • Business Analysis Fundamentals
  • Business Analyst Role
  • Requirements Gathering
  • Requirements Analysis
  • Requirements Documentation
  • Stakeholder Analysis
  • Business Process Analysis
  • Process Mapping
  • Gap Analysis
  • Problem Analysis
  • Business Case Development
  • Functional Requirements
  • User Requirements
  • Business Analysis Communication
  • Business Analysis for Digital Projects

BUSINESS PROCESS MANAGEMENT

11 programmes
  • Business Process Management Fundamentals
  • Process Mapping
  • Process Documentation
  • Process Analysis
  • Process Improvement
  • Process Standardisation
  • Process Governance
  • SOP Development
  • Workflow Analysis
  • Business Process Optimisation
  • Cross-Functional Process Improvement

HUMAN RESOURCES

16 programmes
  • HR Fundamentals
  • HR for New HR Professionals
  • HR Business Partner Fundamentals
  • Strategic HR Awareness
  • Employee Lifecycle Management
  • Performance Management
  • Employee Engagement
  • Talent Management
  • Workforce Planning Fundamentals
  • HR Operations
  • HR Policy Awareness
  • HR Metrics
  • HR Analytics Awareness
  • Employee Experience
  • Organisational Development Fundamentals
  • HR Consulting Skills

HR BUSINESS PARTNER DEVELOPMENT

12 programmes
  • HRBP Role Clarity
  • HR Business Partner Fundamentals
  • Business Acumen for HR
  • Stakeholder Management for HRBPs
  • Consulting Skills for HRBPs
  • Influencing Business Leaders
  • Workforce Conversations
  • Talent Discussions
  • Data-Informed HR Conversations
  • Change Support
  • Strategic HR Partnership
  • Building Credibility as an HRBP

TALENT ACQUISITION

12 programmes
  • Talent Acquisition Fundamentals
  • Recruitment Process
  • Interviewing Skills for Recruiters
  • Candidate Assessment
  • Candidate Experience
  • Employer Value Proposition Awareness
  • Stakeholder Management in Recruitment
  • Hiring Manager Conversations
  • Recruitment Metrics
  • Sourcing Fundamentals
  • Recruitment Planning
  • Talent Pipeline Management

INTERVIEWING SKILLS

9 programmes
  • Interviewing Skills
  • Behavioural Interviewing
  • Competency-Based Interviewing
  • Structured Interviewing
  • Asking Effective Interview Questions
  • Candidate Evaluation
  • Reducing Interview Bias Awareness
  • Interviewing Skills for Hiring Managers
  • Candidate Selection Discussions

TALENT MANAGEMENT

9 programmes
  • Talent Management Fundamentals
  • Talent Identification
  • High-Potential Development
  • Succession Planning Fundamentals
  • Career Development
  • Internal Mobility
  • Talent Review Conversations
  • Talent Development Planning
  • Building Talent Pipelines

PERFORMANCE MANAGEMENT

9 programmes
  • Performance Management Fundamentals
  • Goal Setting
  • Performance Reviews
  • Performance Conversations
  • Managing Performance Cycles
  • Performance Feedback
  • Managing Underperformance
  • Performance Development Planning
  • Manager Capability for Performance Management

Leadership-specific performance conversations can also be integrated through the Vebsters Leadership Development portfolio.

EMPLOYEE ENGAGEMENT

10 programmes
  • Employee Engagement Fundamentals
  • Understanding Employee Engagement
  • Engagement Drivers
  • Employee Listening
  • Engagement Conversations
  • Manager Role in Engagement
  • Employee Experience
  • Building Workplace Connection
  • Engagement Action Planning
  • Engagement for Hybrid Teams

LEARNING & DEVELOPMENT

18 programmes
  • Learning & Development Fundamentals
  • Role of L&D
  • Training Needs Analysis
  • Learning Needs Analysis
  • Capability Needs Analysis
  • Learning Program Design
  • Learning Objectives
  • Instructional Design Fundamentals
  • Training Evaluation
  • Learning Measurement
  • Learning Effectiveness
  • Learning Journey Design
  • Role-Based Learning Design
  • Learning Facilitation
  • Learning Operations
  • Learning Governance
  • Capability Building Strategy
  • Learning Consulting Skills

TRAIN-THE-TRAINER

15 programmes
  • Train-the-Trainer
  • Facilitation Skills
  • Adult Learning Principles
  • Training Delivery
  • Session Planning
  • Learning Objectives
  • Training Activities
  • Managing Participants
  • Asking Effective Questions
  • Virtual Training Facilitation
  • Classroom Facilitation
  • Handling Difficult Participants
  • Training Evaluation
  • Trainer Presence
  • Facilitator Effectiveness

INSTRUCTIONAL DESIGN

11 programmes
  • Instructional Design Fundamentals
  • Adult Learning Principles
  • Learning Objective Design
  • Content Structuring
  • Learning Activities
  • Assessment Design
  • Learning Experience Design
  • Role-Based Curriculum Design
  • Blended Learning Design
  • Digital Learning Design
  • Learning Journey Development

FINANCE FOR NON-FINANCE PROFESSIONALS

12 programmes
  • Finance for Non-Finance Managers
  • Finance for Business Professionals
  • Understanding Financial Statements
  • Profit and Loss Fundamentals
  • Balance Sheet Fundamentals
  • Cash Flow Fundamentals
  • Cost Concepts
  • Budgeting Fundamentals
  • Financial Decision-Making Awareness
  • Business Finance Fundamentals
  • Understanding Business Profitability
  • Financial Acumen for Managers

FINANCIAL MANAGEMENT

12 programmes
  • Financial Management Fundamentals
  • Budgeting
  • Forecasting
  • Cost Management
  • Working Capital Awareness
  • Management Reporting
  • Financial Analysis
  • Variance Analysis
  • Business Performance Analysis
  • Finance Business Partnering
  • Financial Decision Support
  • Financial Planning Fundamentals

COMMERCIAL ACUMEN

11 programmes
  • Commercial Acumen
  • Business Commercial Awareness
  • Understanding Revenue and Cost
  • Pricing Fundamentals
  • Margin Awareness
  • Profitability Awareness
  • Commercial Decision-Making
  • Contract Commercial Awareness
  • Business Case Fundamentals
  • Commercial Negotiation
  • Commercial Thinking for Managers

BUSINESS ACUMEN

11 programmes
  • Business Acumen Fundamentals
  • Understanding How Businesses Work
  • Revenue, Cost and Profit
  • Customer and Market Understanding
  • Business Models
  • Commercial Thinking
  • Business Decision-Making
  • Understanding Organisational Functions
  • Cross-Functional Business Understanding
  • Business Acumen for Managers
  • Business Acumen for Functional Professionals

MARKETING

14 programmes
  • Marketing Fundamentals
  • Marketing for Non-Marketers
  • B2B Marketing Fundamentals
  • Customer Segmentation
  • Target Market Identification
  • Value Proposition Development
  • Brand Fundamentals
  • Marketing Planning
  • Campaign Planning
  • Content Marketing Fundamentals
  • Digital Marketing Awareness
  • Customer Insight
  • Marketing Analytics Awareness
  • Marketing Effectiveness

PRODUCT MANAGEMENT

12 programmes
  • Product Management Fundamentals
  • Product Manager Role
  • Product Discovery
  • Understanding Customer Problems
  • Product Requirements
  • Product Prioritisation
  • Product Roadmaps
  • Product Strategy Fundamentals
  • Product Lifecycle Management
  • Stakeholder Management for Product Managers
  • Product Metrics Awareness
  • Product Launch Fundamentals

SERVICE MANAGEMENT

11 programmes
  • Service Management Fundamentals
  • Service Delivery
  • Service Quality
  • Service Operations
  • Service Performance
  • Customer Service Management
  • Service Improvement
  • Service Governance
  • Service Review Meetings
  • Managing Service Expectations
  • Service Delivery Management

FACILITIES & ADMINISTRATION

10 programmes
  • Facilities Management Fundamentals
  • Workplace Administration
  • Vendor Coordination
  • Service Provider Management
  • Workplace Operations
  • Facility Service Quality
  • Administrative Effectiveness
  • Workplace Experience
  • Business Support Operations
  • Office Management Fundamentals

CONTRACT MANAGEMENT

10 programmes
  • Contract Management Fundamentals
  • Contract Lifecycle Awareness
  • Contract Administration
  • Understanding Commercial Terms
  • Managing Contract Obligations
  • Contract Performance Monitoring
  • Vendor Contract Management
  • Contract Risk Awareness
  • Contract Renewal Management
  • Stakeholder Coordination in Contract Management

Legal interpretation and legal advice should remain with appropriately qualified legal professionals.

RISK MANAGEMENT

11 programmes
  • Business Risk Management Fundamentals
  • Operational Risk Awareness
  • Risk Identification
  • Risk Assessment
  • Risk Mitigation Planning
  • Risk Monitoring
  • Project Risk Management
  • Supplier Risk
  • Business Continuity Awareness
  • Risk-Based Decision-Making
  • Risk Culture

BUSINESS CONTINUITY AWARENESS

8 programmes
  • Business Continuity Fundamentals
  • Business Continuity Awareness
  • Operational Resilience
  • Business Impact Awareness
  • Continuity Planning
  • Crisis Preparedness Awareness
  • Recovery Planning
  • Business Continuity Roles and Responsibilities

ENTREPRENEURSHIP & STARTUP CAPABILITY

13 programmes
  • Entrepreneurship Fundamentals
  • Startup Business Fundamentals
  • Business Model Development
  • Value Proposition
  • Customer Discovery
  • Market Validation
  • Business Planning
  • Sales for Startups
  • Business Development for Startups
  • Startup Operations
  • Financial Awareness for Founders
  • Building Early Teams
  • Scaling Business Processes

ENTREPRENEURIAL THINKING FOR CORPORATE PROFESSIONALS

10 programmes
  • Entrepreneurial Mindset
  • Ownership Thinking
  • Opportunity Identification
  • Business Problem-Solving
  • Resourcefulness
  • Customer-Oriented Thinking
  • Innovation Mindset
  • Commercial Awareness
  • Taking Initiative
  • Intrapreneurship

FUNCTIONAL PROGRAMS FOR FRESHERS

12 programmes
  • Business Fundamentals
  • Understanding Corporate Functions
  • Sales Fundamentals
  • Customer Service
  • Operations Fundamentals
  • Project Management Fundamentals
  • Business Communication
  • Process Understanding
  • Customer-Centric Thinking
  • Business Problem-Solving
  • Workplace Productivity
  • Role Readiness

ROLE-BASED NON-TECHNICAL PROGRAMS

22 programmes

Non-Technical Training can also be structured specifically around job roles. Examples include:

  • Consultative Selling for Account Managers
  • Strategic Account Management for Key Account Managers
  • Sales Effectiveness for Business Development Managers
  • Customer Experience for Service Managers
  • Customer Communication for Frontline Teams
  • Strategic Procurement for Procurement Managers
  • Negotiation for Procurement Professionals
  • Supplier Management for Category Managers
  • Supply Chain Capability for Supply Chain Managers
  • Operational Excellence for Operations Managers
  • Project Management for Project Managers
  • Stakeholder Management for Program Managers
  • Business Analysis for Business Analysts
  • HR Business Partner Development for HRBPs
  • Talent Acquisition Capability for Recruiters
  • Learning Consulting Skills for L&D Professionals
  • Finance for Non-Finance Managers
  • Commercial Acumen for Sales Leaders
  • Business Acumen for Functional Managers
  • Product Management for Product Managers
  • Service Delivery for Service Managers
  • Process Improvement for Operations Teams

FUNCTIONAL CAPABILITY JOURNEYS

40 programmes

Programs can also be structured as progressive role-based learning journeys.

  • Sales Professional Journey
  • Sales Fundamentals
  • Customer Discovery
  • Consultative Selling
  • Objection Handling
  • Negotiation
  • Account Management
  • Strategic Selling
  • Procurement Professional Journey
  • Procurement Fundamentals
  • Strategic Sourcing
  • Supplier Evaluation
  • Commercial Analysis
  • Negotiation
  • Supplier Management
  • Category Management
  • Project Manager Journey
  • Project Fundamentals
  • Planning
  • Risk Management
  • Stakeholder Management
  • Communication
  • Execution
  • Project Leadership
  • HR Business Partner Journey
  • HRBP Role Clarity
  • Business Acumen
  • Stakeholder Management
  • Consulting Skills
  • Talent Conversations
  • Data-Informed HR
  • Strategic Partnership
  • Operations Manager Journey
  • Operations Fundamentals
  • Process Management
  • Problem-Solving
  • Performance Management
  • Operational Excellence
  • Cost Awareness
  • Continuous Improvement

Non-Technical Training Built Around the Role, Not Just the Function.

A Sales Executive, Procurement Manager, HR Business Partner, Project Manager and Operations Leader may all need stronger business capability, but their responsibilities, customers, processes, decisions and performance expectations are different, so Vebsters structures Non-Technical Training around the role, function, industry context, business responsibility, capability requirement and desired outcome.

Role + Function + Industry Context + Business Responsibility + Capability Requirement + Desired Outcome

Learn. Execute. Achieve. Demonstrate.

Build Functional Capability. Strengthen Business Performance.

Discuss Your Non-Technical Training Requirement

Other Training Categories

Leadership Development Leaders who learn, execute, achieve and demonstrate. Role-Based AI Training AI capability built around the role, not the tool. Soft Skills Training Communication, collaboration and workplace effectiveness. Technical Training Role-relevant technical capability across the stack. Information Security & Cyber Security Training Security awareness through to specialist practice.

Tell Us How Vebsters Can Help

Send us an email

info@vebsters.com

Call us today

+91 8884040488
+91 9878731166

Location

Registered OfficeNo. 18/21, Bhramashastry Compound, Opp Maremma Temple Line, Kappagal Road, Gandhi Nagar, Ballari, Karnataka, 583103

Branch Office114/3, Al – Azeem Centre, 7th Block, Above Burger King, Near to Forum Mall, Koramangala, Bangalore – 560095

GST29AAICV1793L1ZK

Step 1: What would you like to discuss?

Ready to Discuss Your Requirement?

Corporate Training Enquiry Personal Brand Consultation